For home & families
Home tech, made simple
Repairs, setup, backups and everyday help across the Sunshine Coast — for home users, families and seniors. Patient, one-on-one help, on-site or remote.
Remote help from $99/hour · At your place from $149 first hour
What we help with
What do you need help with?
Pick the closest match. Not sure? Just describe the problem and we'll work it out.
Fix something
- PC & Laptop Repairs Slow, broken or won't start From $149 on-site
- Virus Removal & Security Setup Clean-ups and safer setups From $180
- Scam & Phishing Recovery Clicked a link or gave out details From $180
- Data Recovery & Backup Setup Rescue or protect your files and photos From $250
- Printer Setup & Troubleshooting Get it printing and connected From $149
- Email Setup & Repair Email that won't send, sync or log in From $99
Set something up
- New PC Setup & Data Transfer New computer, old files moved across From $220
- Mobile & Tablet Help New phones and tablets, set up and synced From $99
- Networking & Wi-Fi Fix dead spots and dropouts Quoted to suit
- Smart Home Setup Speakers, cameras and smart devices From $180
- Custom PC Builds Built for gaming, study or work From $250 + parts
Two ways to get help
Remote or at your place
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Remote help
$99/hour
Help without a call-out, often same day. You stay at your desk while we connect in and fix it, explaining as we go.
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At your place
$149 first hour
Common fixes, setup and troubleshooting at your place. Best for hardware, Wi-Fi, printers and anything easier to show than describe.
Common jobs, bundled
Home packages
A few jobs usually go together. These packages do them in one visit, quoted to what you need.
- New Computer Setup Everything to get a new computer ready to use.
- Home Wi-Fi Fix Reliable Wi-Fi that reaches the whole home.
- Seniors Tech Help Patient, all-in-one setup and learning.
- Scam Recovery & Security Check A calm, practical response after a scare.
- Home Office Setup A complete, working home office.
- Device Transfer & Backup Your data moved across safely, with a backup.
Take the 2-minute Technology Health Check
Not sure how well protected your setup is? A handful of quick questions gives you a clear summary and next steps.
Nervous about tech?
Help that's patient
A big part of what we do is helping people who don't find tech easy — you're in the right place.
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No jargon
Everything explained in everyday words, at your pace — no talking down, no rushing.
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Patient & friendly
Happy to go over things twice. The goal is you feeling more confident, not less.
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Safe & straightforward
Help spotting scams and staying secure online — and we only recommend what you need.
Helpful tips
Common questions
Do you offer local and remote support?
Yes. We're based on the Sunshine Coast and support local clients directly, while many services can also be handled remotely where appropriate, especially websites, systems, consulting, and some forms of support or troubleshooting.
Can you help with slow computers or laptop issues?
Yes. We can help with slow performance, startup problems, software issues, troubleshooting, and general PC or laptop support. If the problem isn't obvious yet, a quick enquiry is the best place to start.
Do you fix Macs and Apple devices?
Yes. We offer everyday help with Macs and Apple laptops — slow performance, setup, software issues and general troubleshooting. If something needs specialist Apple hardware repair, we'll say so honestly and point you the right way.
Can you help if I think I've been scammed or hacked?
Yes, and there's no judgement — it happens to careful people too. We start with a calm clean-up of affected devices, secure your accounts with strong passwords and two-factor authentication, and review things so it's less likely to happen again.
Do you offer quotes first?
Yes. We often work with a quote-first approach, especially where the scope, issue, or level of work can vary. Some smaller jobs are more straightforward, while others are better assessed first so the next step is clear.
Can I send photos or screenshots on WhatsApp?
Yes. WhatsApp is a good option for quick questions, screenshots, photos of devices, and early quote enquiries where it helps to show us the problem rather than explain it in detail.
Got a tech problem at home?
- 1Tell us the problem. Call, text, WhatsApp or the quote form — describe it however you can.
- 2We work out the fix. A clear next step and an upfront quote before anything happens.
- 3Sorted & explained. In person or remotely, then explained so it makes sense.
On-site across the Sunshine Coast, including Maroochydore, Buderim, Mooloolaba, Caloundra, Nambour, Kawana and Sippy Downs. All areas
