Terms & Conditions

Acceptance of These Terms

By using this website, submitting an enquiry, requesting a quote, purchasing a product, or engaging Do It Better I.T. for services, you agree to these Terms & Conditions. If you do not agree, you should not use this website or rely on its content for business or purchasing decisions.

Business details: Do It Better I.T., Sunshine Coast, QLD, ABN 91 994 704 383.

Website Information

Do It Better I.T. aims to keep website content accurate, clear, and up to date. However, content on this website is general in nature and may be updated, changed, removed, or corrected without notice.

Service descriptions, pricing guidance, turnaround estimates, product information, availability, and other business details are provided as general information only unless confirmed directly in writing.

Enquiries and Quotes

Submitting an enquiry through this website does not create a binding agreement. Any quote, recommendation, estimate, proposed timeline, or scope of work provided by Do It Better I.T. is subject to confirmation, clarification, and acceptance.

Quotes may change if the required work differs from the original description, if extra time or materials are needed, or if further issues are discovered during troubleshooting or project delivery.

Services

Do It Better I.T. provides a range of services which may include IT support, troubleshooting, device setup, websites, digital systems, automation, consulting, strategy, networking, security guidance, and related project work.

Service scope, deliverables, timelines, support limits, and pricing will vary depending on the job and must be confirmed directly before work begins.

Products and Shop Items

Products displayed on this website may be listed for direct purchase, request-based ordering, custom fulfilment, or enquiry only. Product availability, specifications, pricing, and fulfilment timelines may change without notice.

Do It Better I.T. reserves the right to correct pricing errors, listing errors, or availability issues at any time before an order is accepted or fulfilled.

Payments

Payment terms may vary depending on the type of service or product. Unless otherwise agreed, payment may be required in full, in part as a deposit, or on completion depending on the scope of work.

Where third-party payment providers are used, payment processing is also subject to the terms, policies, and security measures of that provider.

Turnaround Times and Availability

Any turnaround times, booking times, response windows, or expected completion dates are estimates only unless specifically confirmed in writing. Delays may occur due to workload, complexity, supplier delays, client response times, technical issues, or circumstances outside normal control.

Client Responsibilities

You agree to provide accurate information about your issue, project, system, device, or requested service. You are responsible for:

• providing correct contact details
• providing relevant access, information, or files where needed
• maintaining your own backups unless backup services are specifically included
• reviewing and approving content, quotes, or deliverables where required
• ensuring you have authority to request work on any device, account, or business system involved

Backups, Data, and Technical Risk

While Do It Better I.T. takes reasonable care when providing technical services, troubleshooting, migrations, repairs, setup, or digital work, you acknowledge that technical work can involve risk, including data loss, software conflicts, downtime, or compatibility issues.

Unless backup, recovery, or managed data protection is explicitly included as part of the service, you remain responsible for maintaining your own backups and protecting important data.

Third-Party Services and Platforms

Do It Better I.T. may recommend, connect, configure, or build on third-party products, software, hosting providers, domain providers, payment systems, APIs, plugins, or online platforms. We are not responsible for outages, price changes, policy changes, feature removal, vendor limitations, or security failures caused by those third-party providers.

Intellectual Property

Unless otherwise agreed in writing, all content on this website, including branding, wording, layout, graphics, and original materials, remains the property of Do It Better I.T. or its respective owner.

No part of the website may be copied, reproduced, republished, or reused for commercial purposes without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Do It Better I.T. is not liable for indirect, incidental, consequential, or special loss or damage, including loss of profits, business interruption, data loss, opportunity loss, or third-party disruption arising from use of this website, products, recommendations, or services.

Where liability cannot be excluded, it is limited to the extent permitted by applicable law.

No Guarantee of Specific Outcomes

Do It Better I.T. does not guarantee that every issue can be resolved, that every recommendation will produce a particular business or technical result, or that every third-party system will behave as expected.

Advice, troubleshooting, and project work are provided based on the information available at the time and within the practical limits of the service being delivered.

External Links

This website may contain links to external websites or services. These are provided for convenience only. Do It Better I.T. is not responsible for the content, availability, or policies of external websites or providers.

Changes to Services, Products, or Website Content

Do It Better I.T. may update, suspend, remove, or change services, products, pricing, content, or features on this website at any time without notice.

Privacy

Use of this website and any personal information submitted through it is also governed by the website Privacy Policy. You should review that page alongside these Terms & Conditions.

Governing Law

These Terms & Conditions are governed by the laws applicable in Australia. Any dispute arising in relation to the website, products, or services will be subject to the relevant legal jurisdiction in Australia.

Contact

For questions about these Terms & Conditions, contact Do It Better I.T. at admin@doitbetterit.com or call 0438 702 687.