About
There's usually a better way.
That's the whole idea, and it's where the name came from. Do It Better I.T. is a founder-led technology company on the Sunshine Coast: we fix the cause rather than the symptom, we'll tell you when a tool you already own would do the job, and the work has grown from repairing computers into building the software some businesses turn out to need.
Why it exists
A founder-led technology company on the Sunshine Coast
Do It Better I.T. was founded by Barry McIntosh to give homes and businesses here a clearer kind of technology support — everyday problems, business IT, websites and the digital systems underneath them. It is deliberately small: you deal with the person doing the work, and that is the point rather than a limitation.
What started as fixing what people already owned now includes building what they don't — the same instinct, pointed at a bigger problem.
“Too many people feel overwhelmed by technology, unsure who to trust, or stuck with support that never really explains things. I wanted to build something more human, more honest, and more useful.” — Barry McIntosh, Founder
How it came together
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Business & customer-service background
Years of practical experience helping people solve real problems and deal with people well.
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ICT study & technical development
Formal study toward a Bachelor of Information and Communications Technology, with hands-on work.
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Do It Better I.T.
A technology company that repairs what people own and builds what they don't — including the platform this business runs on.
What sits underneath it
Three things we keep running into
None of this is a mission statement. It's just what keeps turning up, job after job, and it's why the business is shaped the way it is.
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Technology should solve problems, not create them
Most people's frustration isn't the task — it's the six extra steps the tool added to get there.
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A business shouldn't reshape itself around its software
If the tool doesn't fit how you actually work, the tool is wrong. That's usually fixable, and occasionally worth building around.
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Nobody should have to fight their own computer
Plain English, no talking down, and an honest answer about whether something is worth doing at all.
Put those together and you get a business that will happily spend an hour recovering someone's photos, and also build a system that runs a company — because both are the same instinct pointed at different problems.
How we work
The same four standards, every job
Whether it's a family's photos, a sole trader's website or a business system that runs a company — a repair and a build get the same four.
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Clear advice
Plain-English explanations and recommendations you can actually act on.
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Honest recommendations
Only what makes sense for your needs, budget and situation — nothing pushed.
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Practical support
Fix the actual problem or improve the real workflow, not just patch it.
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Better outcomes
Leave things clearer, easier, safer or more reliable than we found them.
Skills & background
Built, not just studied
The clearest evidence is the business platform we built and run on — CRM, quoting, jobs, point of sale, invoicing and a customer portal, in daily use. Alongside that, formal study toward a Bachelor of Information and Communications Technology, and years of hands-on support, websites and database work.
- Full-stack application development
- Databases & structured workflows
- Website development
- IT support & troubleshooting
- Business & customer service
- Current ICT study
- Microsoft
Azure Data Fundamentals
- Microsoft
Security, Compliance & Identity Fundamentals
- Programming
IT Specialist — Python
- Cybersecurity
Introduction to Cybersecurity
- Data
Introduction to Data Science
- Networking
Networking Academy Learn-A-Thon 2024
An honest mix of recognised fundamentals and introductory training — the foundation behind continued, hands-on development.
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Shipped software
A complete business platform in daily use — designed, built, deployed and maintained in-house.
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Technology focus
Computers, websites, databases, setup, troubleshooting and business-focused digital support.
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Local and remote
On-site across the Sunshine Coast, and remote for the work that does not need someone in the room.
See for yourself
Real work, real feedback
A look at recent projects, and what local clients have said about working together.
Next step
Got something that isn't working, or something you want built?
Tell us what you're trying to fix or improve, and we'll tell you what it takes.
- Business Do It Better I.T.
- Location Sunshine Coast, QLD
- ABN 91 994 704 383
- Support Local & remote where appropriate
