Privacy Policy

Who We Are

Do It Better I.T. provides IT support, digital services, websites, systems, automation, consulting, and related product and service enquiries for home and business clients.

Business: Do It Better I.T.
Location: Sunshine Coast, QLD
ABN: 91 994 704 383

If you have any privacy questions, you can contact Do It Better I.T. by email at admin@doitbetterit.com or by phone on 0438 702 687.

What Information We Collect

We may collect personal information that you choose to provide when you:

• submit a contact or quote enquiry through the website
• send an email or call regarding services or products
• request support, consulting, troubleshooting, or project work
• ask for pricing, recommendations, or follow-up communication

This information may include your name, email address, phone number, suburb or location, business name, preferred contact method, and the details you include in your message or enquiry.

How We Use Your Information

Do It Better I.T. uses the information you provide to:

• respond to your enquiry
• provide support or advice you have requested
• prepare quotes, recommendations, or proposed solutions
• communicate about services, products, bookings, or project work
• improve how enquiries and service requests are handled

We only use your information for legitimate business purposes connected to your enquiry, requested support, or potential service delivery.

Contact Forms and Third-Party Form Processing

The website may use a third-party form provider to receive and forward enquiry submissions. When you submit a form, your information may be processed through that service so the enquiry can be delivered properly.

Where third-party services are used, your information is only shared as needed to operate the form, receive the submission, and respond to your enquiry.

When We May Share Information

Do It Better I.T. does not sell your personal information.

We may disclose limited information where reasonably necessary to:

• operate the website or enquiry system
• work with trusted service providers involved in communications or hosting
• comply with legal obligations
• protect our business, clients, systems, or legal rights

Storage and Security

We take reasonable steps to handle personal information responsibly and reduce the risk of misuse, loss, unauthorised access, modification, or disclosure.

However, no website, email system, or online transmission method can be guaranteed to be completely secure. By contacting us online, you acknowledge that internet-based communications carry some inherent risk.

How Long We Keep Information

We keep personal information only for as long as it is reasonably needed to respond to enquiries, provide requested services, maintain business records, resolve issues, or meet legal and administrative obligations.

Access and Corrections

If you would like to request access to the personal information we hold about you, or if you believe any information is incorrect, incomplete, or out of date, please contact us using the details above and we will respond within a reasonable time.

Cookies, Analytics, and Website Data

This website may collect limited technical data such as browser type, device information, pages visited, and general website usage data through standard hosting tools, analytics tools, or security tools.

This information is generally used to maintain site performance, improve the user experience, and understand which pages or services are being viewed. It is not used to sell personal profiles or personal data.

External Links

This website may contain links to external websites, products, payment services, or third-party platforms. Once you leave this website, Do It Better I.T. is not responsible for the privacy practices, content, or policies of those third-party services.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, business operations, services, or legal requirements. The latest version published on this page will apply from the date shown at the top of the policy.

Contact

For privacy-related questions or requests, contact Do It Better I.T. at admin@doitbetterit.com or call 0438 702 687.